LEGAL DOCUMENT

Privacy Policy

Your privacy matters. This policy explains how DNUZ AI collects, uses, and protects your data.

Last updated: January 2025Effective: January 1, 2025

Information We Collect

We collect information you provide directly and data generated through your use of DNUZ AI services.

Account information — name, email address, password (hashed)

Conversation data — messages you send to AI models, for service improvement

Usage analytics — features used, session duration, error reports

Device information — browser type, OS, IP address, timezone

Payment data — processed securely by third-party providers; we never store card details

Your data is used solely to operate and improve DNUZ AI. We never sell personal information to third parties.

Provide and personalize AI responses to your queries

Monitor and improve system performance, security, and reliability

Send transactional emails (account alerts, billing receipts)

Detect and prevent fraud, abuse, and unauthorized access

Comply with legal obligations when required by law

We implement industry-standard security measures to protect your information against unauthorized access, alteration, or destruction.

All data transmitted using TLS 1.3 encryption

Passwords hashed with bcrypt — never stored in plain text

Servers located in secure, SOC 2 compliant data centers

Regular security audits and penetration testing

Conversation data retained for 90 days unless you delete it earlier

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.

Essential cookies — required for login sessions and security

Analytics cookies — anonymous usage statistics (can be disabled)

No third-party advertising cookies or tracking pixels

You can manage cookie preferences through your browser settings at any time.

You have full control over your personal data. Contact us at any time to exercise these rights:

Access — request a copy of all data we hold about you

Correction — update inaccurate or incomplete information

Deletion — permanently delete your account and all associated data

Portability — export your conversation history in JSON format

Opt-out — disable analytics data collection at any time in settings

Questions or concerns about this privacy policy? Reach out directly: